Why does the deposit address I send to look different each time

07 September 2026

The address shown to you for your deposit changes after each swap for a simple reason: every swap is assigned its own unique deposit address. This is not a glitch or a security feature gone wrong; it is how the platform tracks which transaction belongs to which order.

When you open a swap, the site generates a fresh deposit address specifically for that one trade. That address is linked to your order in the internal system. You send your coins there, the platform sees the incoming transaction, and it knows exactly which swap to process. Once that swap finishes, the address is retired. It will not work for a second deposit.

This approach solves a basic problem. Without unique addresses, the platform would have no reliable way to match your payment to your order. Two people could send to the same address at nearly the same time, and the system would have to guess which payment went with which swap. That would cause delays, lost funds, and a steady stream of support tickets. By giving each order its own address, the platform avoids that confusion entirely.

Another reason is operational hygiene. Fixed deposit addresses accumulate dust - tiny leftover balances from failed or partial transactions. Over time, that dust becomes an accounting headache. Single-use addresses keep the books clean. After your swap completes, whatever small balance remains on that address (minus network fees) belongs to the platform, not you, but that is a matter of how they manage residual funds, not a charge.

You might wonder whether these addresses are truly new each time or just recycled from a pool. Most platforms maintain a large pool of addresses drawn from a single master wallet. Each swap pulls one from the pool, uses it, then discards it. The pool rotates. You could theoretically receive the same address twice if you swapped infrequently and the pool cycled through all addresses. In practice, that rarely happens because the pool is large enough to make repeats unlikely inside normal trading patterns.

What this means for you: never send funds to an address from a previous swap. Always copy the address shown on the current order page. If you reload the swap page or start a new order, the address might change again. Treat each swap as a fresh transaction with its own destination.

The process is explained in more detail on the hub page, "What happens during a swap step by step." That page walks through the entire flow from opening the order to receiving your new tokens. The address-generation step is one small part of it, but it connects directly to how the platform tracks your deposit and credits your account.

One final note: the address you see is for the blockchain network you selected. If you choose Ethereum, you get an Ethereum address. If you choose Bitcoin, you get a Bitcoin address. The format will look different for each chain, but the principle - one address per swap - holds across all of them. Always double-check that the address matches the network you intend to use. Sending Bitcoin to an Ethereum address will lose your funds permanently.

Back to crypto cards